have questions?

if you don’t find the answer you are looking for, please contact us via the website or email us

*** due to COVID-19, we are experiencing delays with Canada Post. we will do our utmost to have your items delivered as soon as it is possible. if you require your items by a certain date, please let us know in the comments section when you place your order.***

who made my clothes?

all of our garments are made in Vancouver, B.C.

where do the fabrics come from?

Our cotton/spandex blend is soft and cozy against your skin, and also easy to care for.

Going one step further, we only use certified Oeko-Tex® Standard 100 fabrications.

Fabrications that are free from harmful substances and safe for human use.  This means that the fabric has been tested and is certified to be free of more than 100 substances that are known to be harmful to human health.

gift certificates

looking for a gift for a friend, a relative or work colleague & don’t know what they would like? we do offer gift certificates and they’re just an email away! email us with your requirements and we’ll get back to you within 24 hours.

wholesale orders

if you are interested in placing a wholesale order with us, please email us with your store details and we’ll get back to you within 24 hours.

how do I find my size?

each style has its own individual size chart which gives you the garment measurements.

we are also able to customise each style to your measurements. please contact us before you place your order.

below is a reference guide on how to measure yourself. you will need a tape measure and a mirror. using a mirror to keep the tape measure straight ensures that you are measuring yourself accurately.

chest : measured around the fullest part of the bust or chest
waist : measured around the narrowest part of your torso
hip : measured around the fullest part of your bum
front length : measured from your shoulder to the hem of garment
sleeve length from neck edge : measured from your neck edge to sleeve cuff
sleeve length from shoulder : measured from the shoulder seam to sleeve cuff

if you are unsure, feel free to contact us

when will I receive my order?

we ship with Canada Post and every parcel dispatched will have a tracking number which we will send to you so you know how far away your order is.

orders within north america will take 2-4 business days to reach you. if you are located outside of north america, the time frame is 4-6 business days.

we have a flat rate of shipping which is added to your order at checkout. if you are located in Vancouver B.C and would prefer to pick up, please select the local pick-up option during check-out.

returns

if you have ordered the wrong size, please email us within 7 days and we will exchange it for your correct size, free of charge.

if you change your mind for whatever reason, we do offer exchanges, however we do not offer refunds. please email us within 7 days and we will exchange it for your correct size,

custom orders : we will make every effort possible during our correspondence to ensure that the measurements you provide are correct, however we rely on you to be as accurate as possible, and we do not offer refunds or exchanges on custom orders.

payment options

we accept paypal, e-transfer, visa and mastercard.

if you would prefer a different method of payment, please contact us before placing your oder

if you don’t find the answer you are looking for, please contact us via the website or email us